All Kenda Bicycle products are covered under warranty against defects in materials and workmanship for a period of 1-year from the original date of purchase.

The Kenda Warranty coverage is non-transferable and may not be exercised by anyone other than the original retail buyer or customer and will be required to furnish the original receipt of purchase when filing a claim under this warranty. 

Our tires are handmade and as with anything handmade, may have slight variations from tire to tire. Slight side-to-side wobble in the tread when new may occur and is normal.

Remember, tires and tubes are considered consumable goods and our warranty does not cover damage due to normal wear and tear and/or usage. Examples of normal wear include tread wear, flat tires, cuts and tears due to road or trail debris, etc.

If you purchased your Kenda product from your local bike shop or online retailer, you can either work with that party to handle your claim or follow the steps below to process your claim directly with Kenda. Please note that if your purchased your tire from a party other than Kenda and are choosing to claim warranty directly with Kenda, we are not able to process a direct refund, only a like for like replacement.

If you believe your product to be defective and would like to submit a warranty claim, please follow the instructions below:


*This warranty claim submission form is for Kenda Bicycle products only, for all other Kenda products please contact warranty@kendausa.com

  • Please collect your original proof of purchase/order confirmation showing your order number and date of purchase.  **Proof of purchase is REQUIRED to process warranty claims.  Warranty claims without a proof of purchase will be denied.
  • Please collect a photo or video of the affected area/issue.
  • Please collect a photo of the hot patch on the tire showing make and model information.
  • Fill out our CONTACT US form choosing "Warranty" in the "Reason For Contact" drop down menu and one of our customer service representatives will respond to discuss your claim and any possible resolution. If you do not receive an email, please check your spam or junk folders.
  • Please upload your photos, videos and proof of purchase in the contact form

*We are experiencing a higher volume of emails and phone calls. We ask that you give us up to 3-5 days to respond.