Privacy Policy

KENDA TIRE PRIVACY & COOKIE POLICY

Kenda Tire (“Kenda, site, us, our, we”) knows that you care about how your personal information is used and shared, and we take your privacy seriously. By visiting Kenda Tire’s web site, or using or purchasing any of our products or services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

WHAT DOES THIS PRIVACY POLICY COVER?
This Privacy Policy covers Kenda’s treatment of personally identifiable information (“Personal Information”) that Kenda gathers when you are accessing Kenda’s web site and when you use or purchase Kenda products and services. Additionally, this Privacy Policy covers Kenda’s treatment of any Personal Information that Kenda business partners share with Kenda. This policy does not apply to the practices of companies that Kenda does not own or control, or to individuals that Kenda does not employ or manage.

WHAT PERSONAL INFORMATION DOES KENDA COLLECT?
The information we gather from customers enables us to personalize and improve our services. We collect the following types of information from our customers.

Personal Information You Provide to Us:

We receive and store any information you enter on our Web site or provide to us in any other way. The types of Personal Information collected includes Name, Address, City, State, Zip Code, day and night phone numbers, e-mail address, date account opened, total purchases year-to-date, and all transactions. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide is used for such purposes as responding to your requests for certain products and services, customizing the advertising and content you see, and communicating with you about specials and new products.
Personal Information Collected Automatically:

We receive and store certain types of information whenever you interact with our web site or services. Kenda automatically receives and records information on our server logs from your browser including your IP address, Kenda cookie information, and the page you requested.
Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our site and its components. Kenda only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often customers use parts of the Web site or services so that we can make the Web site appealing to as many customers as possible, and improve those services. As part of this use of information, we may provide aggregate information to our partners about how our customers, collectively, use our site. We share this type of statistical data so that our partners also understand how often people use their services and our web site, so that they, too, may provide you with an optimal online experience. Kenda never discloses aggregate information to a partner in a manner that would identify you personally.
Many companies offer programs that help you to visit web sites anonymously. While Kenda will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these programs are available.
E-Mail Communications:

We often receive a confirmation when you open an email from Kenda if your computer supports this type of program. Kenda uses this confirmation to help us make emails more interesting and helpful. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive email or other mail from us, please contact us.

Personal Information from Other Sources:
For purposes such as improving personalization of our service, we may receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

WHAT ABOUT COOKIES?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. Kenda cookies do not collect Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are or what your screen name or email address is.
Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We recommend that you leave the cookies activated, however, because cookies enable you to take advantage of some of our Web site’s most attractive features.
The following is a list of Kenda Tire cookies and their usage, these cookies can be found on the corporate and individual industry pages:
1P_JAR - This cookie is used for Google Analytics to store and update a unique value for each page visited. (Google Analytics)
APISID - Used by Google to measure traffic and save settings, for example to identify which browser is used and what settings are used. (Google Analytics)
ASP.NET_SessionId - General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymized user session by the server.
BAIDUID – We do not see any pages where the map is used from Baidu.
DV - These cookies are used to collect information about how visitors use the Kenda site. (Google Analytics)
HSID - These cookies are used to collect information about how visitors use our site. (Google Analytics)
Ip2Location - This value stores information about user location to redirect user on the specific country page. (Kenda tire site settings)
NID - These cookies are used to collect information about how visitors use the Kenda site. (Google Analytics)
OGPC - These cookies are used by Google to store user preferences and information when viewing pages with Google maps on them.
SAPISID - These cookies are used to collect information about how visitors use the Kenda site. (Google Analytics)
SID - These cookies are used to collect information about how visitors use the Kenda site. (Google Analytics)
SIDCC- These cookies are used to collect information about how visitors use our site. Google Analytics.
SSID - These cookies are used to collect information about how visitors use the Kenda site. (Google Analytics)
__cfduid - The __cfduid cookie is set by the Cloudflare service to identify trusted web traffic. It does not correspond to any user ID in the web application, nor does the cookie store any personally identifiable information. It is being used for jQuery.
_ga - Used to distinguish users. (Google Analytics)
_gid - Used to distinguish users. (Google Analytics)
_hjIncludedInSample - This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate Heat-maps, Funnels, Recordings, etc.
auto-redirect - This value stores the URL for the current user to redirect he/she to the default page, which depends on the location of country selection. (Kenda tire site settings)
culture - Store settings about culture of the current site.
DOES KENDA TIRE SHARE ANY OF THE PERSONAL INFORMATION IT RECEIVES?
Personal information about our customers is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We share your Personal Information only with the subsidiaries that are under control of Kenda Tire and as described below.

Affiliated Businesses We Do Not Control. From time to time we may be affiliated with a variety of businesses and work closely with them. In certain situations, these businesses may operate stores at Kenda’s web site (shop.KendaTire.com). You can easily recognize when an affiliated business is associated with your transaction, and we will share customer information that is related to such transactions with that affiliated business.

Protection of Kenda Tire and Others. We may release Personal Information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Kenda Tire, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

IS PERSONAL INFORMATION ABOUT ME SECURE?
Your Kenda Tire account personal information is protected by a password for your privacy and security. You need ensure unauthorized access to your account and personal information by selecting your password appropriately, protecting the password accordingly, and limiting access to your computer and/or browser by signing off after you have finished accessing your account.

We use industry-standard Secure Socket Layer (SSL) software to protect the security of your personal information during transmission. This software encrypts all of the information you input.

WHAT CHOICES DO I HAVE?

You can always opt not to disclose information to use, even though it may be needed to make a purchase or take advantage of certain Kenda Tire features.
You are able to add or update certain information on pages, such as those listed in the “What Personal Information Can I Access” section above. When you update information, however, we often maintain a copy of the unrevised information in our records.
You may request deletion of your Kenda Tires account by sending using the contact us section of our web site.  Please note that some information may remain in our records after deletion of your account.
If you do not wish to receive email or other mail from us, you can unsubscribe with the link at the bottom of our email newsletters or you can use the contact us section on our web site.  Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Kenda Tire web site, and you are responsible for reviewing such legal notices for changes.
As explained earlier, the majority of browsers allow you to monitor and restrict our use of cookies. Please note, however, that if you do not allow placement of cookies, you will not be able to take advantage of some features on our web site.
CHANGES TO THIS PRIVACY POLICY
Kenda Tire may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our Web site.

QUESTIONS OR CONCERNS
If you have any questions or concerns regarding privacy at the Kenda Tire web site, please send a detailed e-mail message to Marketing@KendaUSA.com.  We will make every effort to resolve your concerns.

PRIVACY AND SECURITY POLICY
All comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to Kenda Tire on or by this site or otherwise disclosed, submitted or offered in connection with your use of this site (collectively, “Comments”) shall be and remain Kenda Tire’s property. Kenda Tire is and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree that no Comments submitted by you to the site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

You agree that Kenda Tire may use and/or disclose information about your demographics and use of the site in any manner that does not reveal your identity. By participating in site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that Kenda Tire may use your information for marketing and promotional purposes.

To the extent that this site contains links to outside services and resources, the availability and content of which Kenda Tire does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource. These links are provided for the customer’s convenience, therefore any risk is assumed by the customer.

Credit Card Liability
Per the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. However, in the event of unauthorized use of your credit card number, you must notify your credit provider in accordance with the reporting rules and procedures listed in your account agreement.

SECURITY
Protecting your order information is our priority. Kenda Tire makes every effort to protect your online order information. Kenda Tire holds a Secure Server Certificate from VeriSign, the leading provider of Internet Trust Services. The Kenda Tire web store incorporates SSL (Secure Socket Layering), which protects all communications with our customers, so we can take credit card orders, and protect your sensitive personal information.

SSL security makes eavesdropping on web traffic almost impossible. SSL encrypts order information to avoid the decoding of that information by any party other than Kenda Tire. To check the security of your connection, look at the lower portion of your browser window after accessing the server. If you see an unbroken key or a closed lock, depending on your browser, then SSL is active. You can also double check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https.” The “s” means it is secure.

Some versions of browsers and some firewalls don’t permit communication through secure servers. In that case, you will be unable to connect to the server so you won’t have to worry about mistakenly placing an order through an unsecured connection.

GENERAL
We may from time to time change the terms that govern your use of our site. Your use of our site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our site from time to time.

SITE CONTENTS
Unless otherwise noted, all materials, including images, illustration, designs, icons, photographs, video clips, audio signals, and written and other materials that appear as part of this site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Kenda Tire collectively, and its subsidiaries and/or affiliates. The site is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Kenda Rubber Industrial Company, LTD.

The Contents of our site, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our site. You may download or copy the Contents and other downloadable materials displayed on the site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the site, or any related software.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Kenda Tire on or by this site or otherwise disclosed, submitted or offered in connection with your use of this site (collectively, “Comments”) shall be and remain Kenda Tire’s property. Kenda Tire is and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree that no Comments submitted by you to the site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

KENDA TIRE’S COMMUNICATIONS TO YOU
You agree that Kenda Tire may send electronic mail to you for the purpose of advising you of changes or additions to this site, about any of Kenda Tire’s products or services, or for such other purpose(s) as Kenda Tire deems appropriate.

PRODUCT INFORMATION
Most Kenda Tire products displayed at the site are available in select retail stores in the United States. The prices displayed at the site are quoted in U.S. Dollars and are valid and effective only in the United States.

DISCLAIMER
Kenda Tire makes every effort to ensure the accuracy of information we publish on our web site. Kenda Tire is not responsible for errors or misprints in our materials. Prices, specifications and item availability are subject to change without notice. Actual weights and measurements may vary slightly from those published herein.

LINKS TO OTHER WEB SITES AND SERVICES
To the extent that this site contains links to outside services and resources, the availability and content of which Kenda Tire does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

MISCELLANEOUS
This site is controlled and operated by Kenda Tire from its offices in Reynoldsburg, Ohio. This Agreement shall be construed in accordance with the laws of the State of Ohio, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of Ohio.

These Terms and Conditions of Use are severable, such that the invalidity, in whole or part, of any term or provision contained herein shall not affect the validity of any other term or provision contained herein. Any such invalid term or provision shall be enforceable to the maximum extent permitted under applicable law. No failure or delay by Kenda Tire in exercising any right hereunder shall operate as a waiver of such right.

TERMINATION
This Agreement is effective unless and until terminated by either you or Kenda Tire. You may terminate this Agreement at any time. Kenda Tire may also terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the site if in Kenda Tire’s sole discretion, you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Kenda Tire, you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

COPYRIGHTS
Unless otherwise noted, all materials, including images, illustration, designs, icons, photographs, video clips, audio signals, and written and other materials that appear as part of this site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Kenda Tire collectively, and its subsidiaries and/or affiliates. The site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Kenda Rubber Industrial Company, LTD.